FAQs:

How do I make an appointment?
You can make an appointment by:
email: janetfroeselucas@gmail.com
phone: 204.415.6873
online: http://www.timecenter.com/janetfroeselucas



How much do you charge?
My fee is $80 per 50 minute session including GST.  I can take cash or cheques.  I can also help you look at different options in terms of 3rd party payment (ie. insurance company, church, Compensation for Victims of Crime, etc.)

How often do I need to come?
Initially, counselling sessions are recommended weekly or bi-weekly.  However, everyone is different and we can determine the right option for you, taking into consideration finances, travel distance and schedules.

What are your hours?
Office hours are from Monday to Friday, 9 am - 5 pm, Wednesdays 9 am - 9 pm.  Appointments are available Tuesdays and Thursdays 9 am - 2 pm and Wednesdays from 1 pm - 9 pm.  

How long do I need to come?
Some clients come for only a few sessions and some clients come for the better part of a year or more.  The door does not close when a client decides to end counselling.  They can come back at any time in the future if they feel the need.

What if you are not the right counsellor for me?
It is very important to have a good connection with your counsellor.  If we begin a counselling relationship and you feel it is not a good fit, I am committed to providing an appropriate referral.  

Do you have a cancellation policy?
If you cancel a session with more than 24 hours notice, there is no charge.  If you cancel a session with less than 24 hours notice, there is a $40 fee.  If you cancel a session with less than 3 hours notice or do not show up for a session there is a fee of $80, or the full session fee.

What if my question was not answered here?
Please email me at janetfroeselucas@gmail.com and I will be happy to respond to your question directly.


FAQs:

How do I make an appointment?
You can make an appointment by:
email: janetfroeselucas@gmail.com
phone: 204.415.6873
online: http://www.timecenter.com/janetfroeselucas



How much do you charge?
My fee is $110 per 50 minute session including GST.  I can take cash or cheques, debit or credit card. I can also help you look at different options in terms of 3rd party payment (ie. insurance company, church, Compensation for Victims of Crime, etc.)

How often do I need to come?
Initially, counselling sessions are recommended weekly or bi-weekly.  However, everyone is different and we can determine the right option for you, taking into consideration finances, travel distance and schedules.

What are your hours?
Office hours are from Monday to Friday, 9 am - 5 pm, Wednesdays 9 am - 9 pm.  Appointments are available Tuesdays and Thursdays 9 am - 4 pm and Wednesdays from 1 pm - 9 pm.  Friday morning appointments are also available.

How long do I need to come?
Some clients come for only a few sessions and some clients come for the better part of a year or more.  The door does not close when a client decides to end counselling.  They can come back at any time in the future if they feel the need.

What if you are not the right therapist for me?
It is very important to have a good connection with your therapist.  If we begin a counselling relationship and you feel it is not a good fit, I am committed to providing an appropriate referral.  

Do you have a cancellation policy?
If you cancel a session with more than 24 hours notice, there is no charge.  If you cancel a session with less than 24 hours notice, there is a $60 fee.  If you cancel a session with less than 3 hours notice or do not show up for a session there is a fee of $110, or the full session fee.

What if my question was not answered here?
Please email me at janetfroeselucas@gmail.com and I will be happy to respond to your question directly.