FAQs
How do I make an appointment?
You can make an appointment by:
email: janetfroeselucas@gmail.com
online: http://www.timecenter.com/janetfroeselucas
Please note, my online calendar is for viewing only. Please contact me by email if you wish to book an appointment.
How much do you charge?
My fee is $120 per 50 minute session. I can take cash, debit or e-transfer or credit card. I can also help you look at different options in terms of 3rd party payment (ie. insurance company, church, Compensation for Victims of Crime, etc.)
How often do I need to come?
Initially, counselling sessions are recommended weekly or bi-weekly. However, everyone is different and we can determine the right option for you, taking into consideration finances, travel distance and schedules.
How long do I need to come?
Some clients come for only a few sessions and some clients come for the better part of a year or more. The door does not close when a client decides to end counselling. They can come back at any time in the future if they feel the need.
What are your hours?
Appointments are available Tuesdays and Thursdays 9 am - 4 pm, Wednesdays from
1 pm - 9 pm and Friday from 9 am - 12 pm
What if you are not the right therapist for me?
It is very important to have a good connection with your therapist. If we begin a counselling relationship and you feel it is not a good fit, I am committed to providing an appropriate referral.
Do you have a cancellation policy?
If you cancel a session with more than 24 hours notice, there is no charge. Because the session is reserved exclusively for you, if you cancel a session with less than 24 hours notice for any reason or do not show up for a session, there is a fee of $120 (the full session fee).
What if my question was not answered here?
Please email me at janetfroeselucas@gmail.com and I will be happy to respond to your question directly.